WHY MR B'S BABY BUMPER?
WHEN WILL MY ORDER SHIP?
Orders are shipped within 1 business day Monday - Friday by 2:30 pm MST. We also work on Saturdays so if your order is received before 12pm we can ship out on Saturday. Any orders placed after the cutoff time are shipped the following business day unless it’s a national holiday or weekend. If so, your order will be shipped out the first business day to follow.
HOW LONG DOES IT TAKE TO ARRIVE?
We use standard shipping with USPS and they are taking around 3-5 days to deliver a package. Considering the current state of the postal service we can not guarantee the arrival before then. Consider this to be an estimate. Please take note of your tracking information as you will be able to track your shipment along the way. If you feel you have experienced any errors or unusual delays in your shipping please feel free to send us a message at firstname.lastname@example.org (subject: shipping delay).
WILL ALL OF MY ORDERS GET FREE SHIPPING?
We currently offer Free-shipping on orders over $17.95 that are shipped within the U.S. We might change this however, so take advantage now.
IS FREE SHIPPING OFFERED OUTSIDE OF THE U.S.A?
We would absolutely love it if we could offer free-shipping to everyone around the world. However the international rates are too high for us to do that. To abject for that we now offer a flat rate of $12-$35 depending on what your order is, to ship out of the US. Contact us at email@example.com (with the Subject: International) if your country isn't listed we may be able to accommodate you.
IS THIS A UNIVERSAL PRODUCT, HOW WILL I KNOW IT WILL FIT?
Our baby bumper measures a smidge less than 10 ft long, so that gives you plenty of rubber stripping for whatever item you would like to wrap. We offer double bumper if you feel like you need more or you have multiple items to wrap. It’s even laser cut to fit snuggly across the surface. You’ll notice how easily it is to attach as well as how the adhesive secures the bumper into place. We DO NOT suggest cutting your bumper into pieces and using it only for the corners. This product is designed to be used as a single large piece. If you're wrapping one item, you may have more than you need and that's fine, cut it to size. But make sure you know exactly where to cut.
OK I JUST GOT MY BUMPER NOW WHAT?
Easily wrap the soft kid-safe rubber strip around any sized baby walker/push toy, giving you a soft cushion to guard your sensitive bits. Pro Tip: Tape is pressure-sensitive: press hard & long for better results, hold it for 10-20 seconds. Once its on, there’s no need for any additional care. But we know babies are messy so when your walker and bumper gets some mushy food, paint or something super gross on it, no need to remove, simply wipe down at the same time you’re cleaning the walker. Mild soap and warm water work great for getting rid of most spills.
IS IT OK IF MY BABIES CHEW ON IT? DOES THE RUBBER CONTAIN ANY HARMFUL MATERIALS?
We are parents ourselves so when we were working on this project we wanted a few things: a very soft material that could hold up to our rough little guy and that it was most importantly safe for everyone in the house. (We have fur babies too.) That’s why out of all the materials we tried we landed on a NBR Foam. It’s BPA Free, Latex Free, Lead Free and Phthalate Free. Now this doesn't mean it can be the new chew toy in the house, but this does mean that its safe for you and your family.
MY BUMPER HASN'T ARRIVED YET.
Email us and let us help you track your package down. Send a message to firstname.lastname@example.org with the subject line: LOST PACKAGE. Please include your order number and or tracking information for us to review your order. We work to respond to any email within 24-48hrs.
WHAT'S THE BEST WAY TO CLEAN MY BUMPER?
When it’s time for a clean, no need to remove, simply wipe down at the same time you’re cleaning the walker. Mild soap and warm water work great for getting rid of any left over spills. We don't however suggest saturating it with water, as this may make the adhesive less grippy.
HOW DO I ORDER WHOLESALE?
First, thank you for your interest. Second we welcome the chance to speak with you and your team. Please email us at email@example.com with the subject line: WHOLESALE. If you could include as much about your store and what you are looking for that would be very helpful. We work to get back to any and all inquiries within 24-48hrs.
WHAT'S YOUR RETURN POLICY?
We provide a 30-day money back guarantee. For 30 days after the date of purchase, return your undamaged product and receive a full refund. We request the item be shipped to MR. B'S BABY SHOP 3920 E Thomas Rd Unit #5050 Phoenix, Arizona 85018. Once it has been shipped, please email us the shipping details (tracking number) to firstname.lastname@example.org with the subject: Return Request. If you include proof of shipment we will issue a credit immediately. If no shipping info is sent then we will process your request once the item has been received by us. We strive to process all valid returns within a 14 business day period from the date of the request. If there is any reason for further delay beyond the 14 business days we will notify you immediately.